Browse support topics
Get help with your dance pad. Find solutions, test your hardware, and access documentation.
Troubleshooting Assistant
Diagnose and solve common issues with step-by-step guidance
Interactive Mat Tester
Test your dance pad inputs in real-time
Manuals & Setup
Access product documentation and setup guides
Frequently asked questions
My L-TEK dance pad isn't detected — how do I fix it?
Run the Troubleshooting Assistant and confirm each panel with the Interactive Mat Tester. Most detection issues are a USB/driver or controller-mapping problem.
How do I set up StepMania or ITGmania with my L-TEK pad?
Follow the Manuals & Setup section and the L-TEK StepMania/ITGmania setup guide (input mapping, sync, calibration).
How can I test whether my dance mat panels work?
Use the Interactive Mat Tester — an in-browser tool that shows in real time which panels register.
Where do I find the manual for my L-TEK dance pad?
All product manuals and setup documentation are in the Manuals & Setup section.
My DDR pad feels out of sync — what should I do?
Usually display/audio latency or calibration; the Troubleshooting Assistant and the sync-fix guide explain how to correct offset and input lag.