Logistics Support
Please use our contact forms within the application to reach out for Logistics Support.
Have you checked our Shipping FAQs? Most shipping questions can be answered there instantly.
Support Hours
Monday – Friday
- Poland: 7:00 AM – 4:00 PM CET
- USA: 1:00 AM – 10:00 AM EST | 12:00 AM – 9:00 AM CST | 10:00 PM – 7:00 AM PST (previous day)
Before you reach out
- Your order number.
- A detailed description of the problem, including clear photos of what happened.
- A list of troubleshooting steps you have already tried.